Refund and Returns Policy

Effective Date: January 8, 2025

At Cor Glass NI (http://corglasni.com), we strive to provide our customers with high-quality glass products and exceptional service. If you are not fully satisfied with your purchase, we offer a simple and straightforward refund and return process.

1. Returns

You have 30 days from the date of purchase to return an item. To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original condition, and in the original packaging.
  • The return request must be made within 30 days of the purchase date.

2. Refunds

Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund. If the return is approved, a credit will automatically be applied to your original payment method within a certain number of days.

3. Non-Refundable Items

The following items are non-refundable:

  • Customized or personalized products
  • Gift cards
  • Items marked as final sale

4. Return Shipping

You are responsible for paying for your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a damaged or defective item, we will cover the return shipping costs.

5. How to Process a Return

To initiate a return, please contact us at:

Provide your order number and the details of the item you wish to return. We will send you instructions on how to proceed with the return.

6. Exchanges

We currently do not offer exchanges. If you want to receive a different product, please return the original item for a refund and place a new order.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will provide a full refund or a replacement for the item at no additional cost to you.

Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact us: